Do you have a Whirlpool microwave hood combination? Read on for important information about a recent recall and how you may be affected by it.
When was it announced?
The microwave hood combination recall was announced by Whirlpool Corporation on August 25, 2016.
All Whirlpool microwave hood combinations that were manufactured between January 2014 and April 2016 are listed in the recall notice, numbering at around 15,000 units from 10 different models. They were sold at home appliance, home improvement, and retail stores across the United States and in some parts of Mexico. Complete model and serial numbers are listed on the Whirlpool Corporation’s recall website and in the U.S. Consumer Product Safety Commission (CPSC) recall notice.
Why they’re being recalled
These units are being recalled due to a potential hazard where internal arcing could ignite plastic components on the inside. No injuries have been reported, but some incidents have resulted in fire spreading to surrounding cabinets or the house.
Other recalls like this
The last time Whirlpool Corporation issued a recall on microwave hood combinations was in 2001. There was a similar hazard where units overheated and created fires that caused significant property damage. If you are interested, you can find more information in the 2001 U.S. CPSC recall notice – “CPSC, Whirlpool Announce Recall of Microwave-Hood Combinations”.
The only remedy option available is replacement of the affected unit by the manufacturer. Consumers can take advantage of it by contacting Whirlpool Corporation through their recall hotline number – 800-990-6254.
Verifying your unit
You can verify whether or not your unit is involved in the recall one of two ways:
- Visit the Whirlpool Corporation recall website. All of the model and serial numbers are listed there. There is also a link to a form to fill out if your model and serial number are on the list.
- Check the list on the U.S. CPSC recall notice page. Call the recall hotline number if you find your model and serial number listed there.
We do service work on appliances every day. If you think your microwave hood unit is involved in Whirlpool Corporation’s recall, though, our advice is to contact the manufacturer for the best next steps.